Telephone Claims Adjuster
Melissa joined AIA in 2015 in an administrative capacity, but with her skill and dedication to learning advanced to claims handling. Melissa previously worked as an insurance broker, tile setting apprentice and framing/general labourer, giving her an excellent background for claims handling. Melissa currently holds a Level 1 license and is working towards her CIP. Melissa handles telephone claims for both a broker program and other carriers. Due to Melissa’s background and eagerness to grow, she has been exposed to all areas of the insurance industry and is able to step in and take an active role in whatever capacity is required.