Lorne Benson joined AIA on May 1st, 2017 as a claims adjuster. He has his Level 2 license and CIP designation, and is a lifetime resident of Smithers, BC. Involved in all aspects of auto insurance claims for 30 years Lorne brings experience in residential and third party losses, personal injury losses and litigation management. Through a progression of roles adjusting, examining, and in claims operations management, Lorne gained experience in first & third party losses, injury loss investigation, and management of litigated claims, all while delivering the highest standards of customer service. As well, through his acquired experience in property management, Lorne has gained knowledge with residential and strata coverage. Lorne brings skills in customer service, communication, negotiation, and professionalism. He handles losses in all lines of coverage with emphasis on residential and commercial property losses, and liability investigations.