Bringing Superior Claims Service To Clients

Associated Independent Adjusters (AIA) has a unique business philosophy that has helped turn it into one of the largest independent regional adjusting firm in British Columbia, offering exceptional and professional claims service.  A boutique firm originally set up to serve a few locations on Vancouver Island, we have grown consistently and now cover not only all of Vancouver Island, but also a good portion of the BC Interior.  AIA will continue its strategic plan to grow in certain regions of British Columbia and bring superior claims service to our clients and their customers.

AIA was formed for the purpose of delivering exceptional claims handling in small to medium regional centres in British Columbia, Canada.  Our company has a belief that the broker, the insurance carrier, and the adjuster all play a specific role when it comes time to deliver the claims product.  While we have the strength and abilities of a national firm, we carry through with our initial vision of providing specialized service and are still in a position to do so.  It is our mission to create specific processes that will allow our company to provide the fastest, most economic and efficient claims services in the regions in which we operate.  We strive to build relationships with our clients at all levels.

As a boutique firm we have the ability to provide individualized service that caters to the needs of our clients.  We recognize that there is no “one size fits all” solution to claims handling.